Privacy Policy
At Genesis Cars, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your personal information is handled appropriately and securely. This policy applies to all of our operations in the United States.
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Information We Collect:
- Personal Information: When you interact with our services, whether online or in person, we may collect personal information such as your name, address, email address, phone number, and payment details.
- Vehicle Information: For service and warranty purposes, we may collect specific information about your vehicle, including the Vehicle Identification Number (VIN), mileage, and service history.
- Usage Data: We collect data about how you interact with our website and applications. This includes your IP address, browser type, operating system, and the pages you visit.
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How We Use Your Information:
- Service Provision: To provide and manage the services you request, such as vehicle sales, financing, or maintenance.
- Customer Support: To assist with inquiries, respond to feedback, and offer support services.
- Communication: To send updates, promotional materials, and important information related to our services.
- Improvement of Services: To analyze usage trends to improve the quality and performance of our products and services.
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Information Sharing:
- Third-Party Service Providers: We may share your information with trusted third parties who perform services on our behalf, such as payment processing, data analysis, and marketing assistance. These third parties are obligated to protect your information in accordance with our standards.
- Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights and safety of Genesis Cars and others.
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Data Security: We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, access control, and secure data storage solutions.
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Your Choices:
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the instructions in those communications.
- Access and Update: You can access and update your personal information by contacting us directly.
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Changes to This Policy: We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website.
Contact Us: If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].
Thank you for choosing Genesis Cars. We value your trust and are dedicated to protecting your privacy.